False advertising
<p>I upgraded to Telkom 10mbps line while it was on promotion for R799 per month. The sales agent online assured me my TOTAL would be R816 with NO installation cost. My bill arrived 3 weeks later for R2077, & my usage was only R48. This is unacceptable. I have tried phoning but was told to contact billing as there is nothing the agents can do! Billing does not answer the phone. I want my contract ended as this is false advertising - you **** about the price! </p>
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Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest. Please send us the affected number and ID of account holder to *** and quote ***
Regards
Yazied
Telkom Social Media Team
Best regards,