1 reviews | Active since Oct 2009
False advertising
<p>I saw a Huawei 10 inch Tablet on the Telkom mobile website advertised at R139pm with 1GB. When i call the sales dept they told me the website is not updated and that price is R149 and not R139. So, because I'm a very understanding person, I understood. They then changed and said the data is not 1GB but 500MB. A supervisor took my call and told me I can take the Company to task since there's nothing he can do. I still have the screen dump of the advert and it has been there for some days cos I took time thinking about it after seeing the advert.</p>
Thank you for the post.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
***
Thank you for the post.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
***
The above response is from last week Thursday.24 November. The lady who called me promised to get back to me . Not sure what they are investigating as she told me she was looking at the same advert on their website while she was talking to me. Please dont take customers for granted.
The above response is from last week Thursday.24 November. The lady who called me promised to get back to me . Not sure what they are investigating as she told me she was looking at the same advert on their website while she was talking to me. Please dont take customers for granted.