lN
lOUISE N

1 reviews | Active since Nov 2016

18 Nov 2016, 10:22

False advertising

<p>On 11 November 2016, i took out a contract for a tablet on the brochure it stated i will receive a SD card as well as a Cover but on the specified day i did not receive either. I asked the sales guy where is the products on which he rep**** they havent received stock this is not my problem and i want the goods promised in the brochure! I have tried calling numerous times with no answer. it is already a week later and i have not received a call about the promised goods. </p>

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Replies (2)
Telkom
Telkom's reply18 Nov 2016, 11:12
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply22 Nov 2016, 10:43
Official

Hi LOUISEY123,

Thank you for making contact with us.

Please be assured that we have sent your query to the Store manager for further assistance, they will be in contact with you.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,