FALSE ADVERTISING!!!
<p>I purchased a LTE contract with Telkom 1 month ago at the East gate brunch and was also sold the R99 Enertainment bolt on bundle, which clearly states in my pamphlet "uncapped streaming from Netflix, Showmax, itunes, DSTV box office online and DSTV catch up online" </p> <p> </p> <p>i was very happy with the this offer and confirmed this with the sales consultant before adding this to my package.</p> <p> </p> <p>Never the less i activated netflix at home and all my LTE data got used up, so i called to customer service to assist me case number Case: ********** 0. </p> <p> </p> <p>the last comunication that I recieved which was last week was that Telkom decided to change this package and it is only uncapped for showmax! Even though i provided them with proof of there advert in there pamphlet! </p> <p> </p> <p>What ******* and false advertising!!! </p> <p> </p> <p>As a new LTE customer i must say i really am regreting my decision to go with Telkom, if this is want i am experiencing in just a month I am very worried about the rest of the my 24 month period!!! we a already pay so much for data in south africa and now after selling a product to the public telkom just changes it with advising there customers and we must just accept!! To date i have not recieved any feedback from Telkom when i took this further and my case number is still open!!</p> <p> </p> <p>DO NOT BELIEVE EVERYTHING THAT TELKOM PROMOTES!!!</p> <p> </p>
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Telkom Social Media Team.
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