1 reviews | Active since Oct 2016

03 Oct 2016, 13:46

False Advertising!

<p>Telkom Case Number: AI ********** </p> <p>PhoneFinder Deal Code: ********** 99</p> <p>In July this year I came across a Telkom deal through Phonefinder.co.za The deal was for an iPhone6, Uncapped calls, Uncapped sms's and 20G of data a month for R999pm.</p> <p>The 1st debut order went off at the correct price, the 2nd month there was no debut order and the 3rd month I was hit with a debut order of R2686.00 odd...when I enquired with Telkom they said the extra R399pm was for the devise...I advised that the special (for which I have email proof) INCLUDED the devise...I have yet to receive a contract, a statement or a refund.<br />Seriously BAD service from Telkom Cellular sales :(</p>

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Replies (1)
Telkom
Telkom's reply04 Oct 2016, 11:33
Official

Thank you for your post.

As per our telephonic conversation, we have sent you an email and await your response so that we can assist you further.

Your reference number is ***1.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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