False advertising
<p>R99 per month for unlimited streaming of showmax and netflix etc., this is a lie. I signed a contract with a little bit of capped data and added this service. Soon I realised that this service is capped at 10GB, where after it uses up all your capped data! Now I have to pay a lot of money to top-up which I never budgeted for and can't stream any movies!</p> <p> </p> <p>I am furious, they are deceiving customers and getting away with it. To add on to this, I have been phoning the last two days and have not spoken to anyone, my vodacom bill is over R1000 from holding on and waiting to speak to someone!</p>
Hi fritz-reynders
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi fritz-reynders
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Still no response, and I have held the line for 20 minutes already today and sent numerous contact requests and tried phoning branches but nothing. This is really swak
Still no response, and I have held the line for 20 minutes already today and sent numerous contact requests and tried phoning branches but nothing. This is really swak
