BW
Brandon W
1 reviews | Active since Feb 2015
02 Feb 2015, 11:06
False Advertising
Telkom advertised a Samsung Tab 4 for R229 pm valid until 20/01/2015. I app**** on 19/01/2015 and was informed that I can collect the item on 20/01/2015. On arrival I was informed that the product is now R259pm but can contact their call center on 081180 to get the original advertised price as it was still valid but the stores pricing codes have unfortunately already changed. Telkom refuses to honor the deal as they claim that I was informed of the price change when I collected the item. I believe this is ********* and immoral from them to advertise and then change their pricing ahead of the deal expiration.
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Replies (1)Telkom's replyOfficial
03 Feb 2015, 09:27Hello Brandon Wiilson,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM85319
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM85319
Regards
Luleka Kewana
Telkom Social Media Team
Best regards,
Telkom's reply03 Feb 2015, 09:27
Official
Hello Brandon Wiilson,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM85319
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM85319
Regards
Luleka Kewana
Telkom Social Media Team
Best regards,
