ZS
Zeeba S

1 reviews | Active since Sept 2016

09 Sept 2016, 10:15

False Advertising

<p>In July month Telkom ran a special for a home wifi ( Huawei LTE) product, for 5GB @ R99.00 per month for 24 months contract. I app**** and I was told that my application was approved and the store was waiting for the stock to arrive which I was then told it was going to arrive on the following week. I have since gone back numerous times and I am still told the same story that the store is waiting for the stock to arrive and they haven't overlooked my application. I was recently told to be patient as I was not the only one who is on their waiting list.</p> <p>Clearly this is false advertising as they have promised that they do have the item on their store. It is now September and I am still awaiting for them to have their stock.</p> <p>This is unacceptable and amounts to false advertising as they lured me in believing that they will deliever and subsequently I lose on other specials that were also running at the same time by other role players like Mweb.</p> <p> </p> <p>I would like to shame them for their deliberate false advertising.</p>

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Replies (1)
Telkom
Telkom's reply09 Sept 2016, 12:15
Official

Hello zmaswana32

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,