False Advertising

<p>Good day,</p> <p> </p> <p>I would purely like to upgrade as my cellphone is due for upgrade and the deals advertised online tell me to complete the order in store. When i go the the store that is pointed out on the website for my area they tell me the deals dont exist on there system. HOW IS THAT POSSIBLE? IS THIS NOT ONE COMPANY?</p> <p> </p> <p>Can noone just help me to upgrade online surely this is possible and it should not be rocket science?</p> <p> </p> <p>Regards</p> <p>Quinton ***</p>