MH
Mark H

1 reviews | Active since May 2016

03 May 2016, 15:32

False Advertising

Telkom has recently started to advertise their fibre internet offerings on TV and in print media. What they don't tell you is that they will only provide fibre internet to areas in the so-called "more affluent" areas of Johannesburg. The suburbs that are currently give access to fibre are those in the Northern Suburbs, while those of us in the Southern Areas are entirely disregarded, even though the excuses made about affordability and price structuring don't apply to many of the suburbs in the "new South".

0
Replies (2)
Telkom
Telkom's reply05 May 2016, 07:31
Official

Hello londonhorse

This response serves as confirmation that your query has been received.

Your reference number : SM230251

A consultant from our fulfillment team will be in contact to assist with the query.

Regards

Noleen

Telkom Social Media Team.

 

MH
Mark H's update10 May 2016, 14:01
Reviewer Update
I don' think you understand my complaint. I was not stating that I want to sign up for the service. I was saying that the service in unavailable, but is being advertised in my area! Surrounding areas are getting fibre, but we keep getting brushed off by every ISP in the country!