JD
Jacobus D

1 reviews | Active since Nov 2014

01 Apr 2016, 16:26

False Advertising

Extremely disgusted. I pre-ordered a Samsung Galaxy S7 Edge with VR headset from the telkom hemmingways store in east london a few weeks ago, Long before the 20th of March, I was told the stock had not arrived yet and would be notified when it does. Today when i went to the store I was told that it was not a telkom promotion and that i would not receive a vr headset as it was a samsung promotion and not a telkom promotion, yet the telkom website still advertises it

0
Replies (1)
Telkom
Telkom's reply01 Apr 2016, 20:35
Official
Hello Jaco_,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219489.

We apologise for any inconvenience caused.

Kind regards

Mwezi

Telkom Social Media Team

Best regards,