JD
Jacobus D
1 reviews | Active since Nov 2014
01 Apr 2016, 16:26
False Advertising
Extremely disgusted. I pre-ordered a Samsung Galaxy S7 Edge with VR headset from the telkom hemmingways store in east london a few weeks ago, Long before the 20th of March, I was told the stock had not arrived yet and would be notified when it does. Today when i went to the store I was told that it was not a telkom promotion and that i would not receive a vr headset as it was a samsung promotion and not a telkom promotion, yet the telkom website still advertises it
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Replies (1)Telkom's replyOfficial
01 Apr 2016, 20:35Hello Jaco_,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219489.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219489.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Best regards,
Telkom's reply01 Apr 2016, 20:35
Official
Hello Jaco_,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219489.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219489.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Best regards,
