1 reviews | Active since Feb 2016
False Advertising
I app**** for a cell phone contract at the end of January 2016. It was for a Samsung Galaxy S6. I had to visit the telkom shop in East Rand Mall every week to check if they received stock. They never phoned me back once and I never received the phone. I was then told after three weeks that they won't be getting the Samsung Galaxy S6 anymore or the Iphone 6. But they are still advertising it in the shop. I then decided to keep my old handset and just take a new sim card with the free minutes etc. I asked for an additional 1Gig of data per month and they advised that it will be activated on the same day and it never was. I had to go back again and wait for them to do the activation. I have experienced nothing but bad service and won't recommend Telkom Mobile to anybody.
Thank you for making contact with us. Our consultants will follow up on this matter and be in touch.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Our consultants will follow up on this matter and be in touch.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
