GG
Gothic G
1 reviews | Active since Apr 2010
30 Jan 2016, 02:33
False Advertising
I app**** for a P8 at Telkom Chatsworth and was told that they would be receiving stock of the Huawei P8 phones on the 8th January. I have contacted them every week and as at the 30 January - you still don't have stock and your staff has to put their head down in shame and admit that they don't have a clue when stock will be in. What is wrong with you people??? Have you no pride in service delivery? I was excited by your offer - but you guys have mastered the art of disappointment. Catch a wake up Telkom Marketing - You should re-staff with people that are accountable.<br> <br>
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Replies (1)Telkom's replyOfficial
30 Jan 2016, 02:42Hello GothicG,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to Telkom Direct Store and feedback will follow.
Your reference number is SM194392
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to Telkom Direct Store and feedback will follow.
Your reference number is SM194392
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply30 Jan 2016, 02:42
Official
Hello GothicG,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to Telkom Direct Store and feedback will follow.
Your reference number is SM194392
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to Telkom Direct Store and feedback will follow.
Your reference number is SM194392
Regards,
Hilary
Telkom Social Media Team
Best regards,
