ND
Nico D
1 reviews | Active since Feb 2014
30 Nov 2015, 11:37
False Advertising
On the Telkom website, a product called <br> <br> Internet Starter Pack 1.2 GB with SIM Only <br> <br> is advertised.<br> <br> I travelled 15km to Menlyn and nobody in any of the 2 Telkom shops even knew about the product.<br> <br> What is Telkom going to do about this? It cost me 2 hours of wasted time, and 30km of travel. <br> <br> Wanted to buy 2x 12GB and 1x 1,2GB packages - sales value of more than R1000 - Obvious Telkom would rather retrench people than pay attention to sales.
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Replies (1)Telkom's replyOfficial
30 Nov 2015, 15:57Hello Kaspaas123,
Thank you for bring this matter to our attention,
As per our telephonic conversation,please advised that we have escalated your matter to the Store manager and feedback will be provided.
Your reference number: SM172927
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for bring this matter to our attention,
As per our telephonic conversation,please advised that we have escalated your matter to the Store manager and feedback will be provided.
Your reference number: SM172927
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,
Telkom's reply30 Nov 2015, 15:57
Official
Hello Kaspaas123,
Thank you for bring this matter to our attention,
As per our telephonic conversation,please advised that we have escalated your matter to the Store manager and feedback will be provided.
Your reference number: SM172927
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for bring this matter to our attention,
As per our telephonic conversation,please advised that we have escalated your matter to the Store manager and feedback will be provided.
Your reference number: SM172927
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,
