1 reviews | Active since Jan 2012
False advertising
If I could give 0 stars I would. I've been with telkom for years, and I have gotten tried of the poor customer service they have provided. A cellphone number that I have had with telkom for over 4 years now is due for an upgrade on 7 October. I had ordered online for the samsung galaxy s10e and awaited confirmation. On the 9th I recieved a cal to inform me they were out of stock and did not know when they would receive stock. That same morning they sent me a link via SMS of the new deals they had, I saw they still had the Samsung galaxy s9 plus and asked to upgrade to that. I was then informed that they no longer had stock, and when I asked when they ran out of stock, I was told that it was out of stock since the month before. How can you advertise for devices you know longer sell? That's false adversiting and quite frankly unacceptable. This week, on the 24th of october, I was informed they would no longer have stock of the samsung galaxy s10e. The phone has not even been out for a year and you plan not to sell it. This is poor service and the fact that you do not take responsibility for your false advertising is disgusting. Shame on you telkom.
