False advertising

On their websitehey say recharge with R50-R100 and we'll receive a free wifi bundle, well that's not the case!!! I called into their call centre last week, the girl that answered knows nothing, I had to speak to her manager who told me the previous one has to expire first on the 13th then I will receive my free wifi as I recharged with R100. Today is the 15th and nothing!!! I phoned the call center about 15 mins ago and the girl actually speaks to people like they retards, I asked her must I repeat myself again to yoi but she never answered, just kept quiet, wasting my time! I told her to call her manager, she put me on hold for 5mins before dropping the call!! I called again and someone picked up but never bothered answering, I know this because I could hear the other people in the callcentre!! What kind of mickeymouse operation Telkom got going on??? Do they just take any ou body off the street??? The people there don't know what they doing!!! And where is this free wifi??? My husband also recharged about 2 weeks or so ago and he also got nothing!!!! Tanya ***