DO
Derrick O
1 reviews | Active since Apr 2009
21 Sept 2015, 13:08
False Advertising
I have been trying to order an iPhone 5s 64gb phone, as advertised since last week. Telkom phoned and said you do not have stock. (But it remains on your web, and when I order I share all my personal details, banking details etc). Yesterday you update your specials to the lovely Summertime promotions, the phone I want is now even cheaper, I want one!! But you still have no stock. Why advertise and let your customers order online, if you don't have stock? I have an existing Telkom mobile contract and I am happy, I want another one please.<br>
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Replies (1)Telkom's replyOfficial
21 Sept 2015, 14:08Hello der1000,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM147672
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM147672
Regards
Luleka
Telkom Social Media Team
Telkom's reply21 Sept 2015, 14:08
Official
Hello der1000,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM147672
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM147672
Regards
Luleka
Telkom Social Media Team
