False advertising

Since May i have contacted various Telkom divisions to request why we cannot have the special? I was told that our area does not support the special (50 gigs - Explorer) as we need a speed of 10... I'm rather annoyed as i have been a Telkom customer for about 14 years and not once have Telkom ever looked at upgrading the area. Why i say Telkom has false advertising is that the advert is for all Telkom customers not the select few. The gentlemen i spoke to said that when the area is upgraded we can then have the special only to find our that the special is now over. Thanks to Lily the Technician for enlightening me. Also i told her that for some reason our line has become slower so we use up our gigs faster as the line drops and we have to log on again using the gigs again. So i find it rather unfair. Please advise when they will be upgrading? or supply me with an alternative. Or what would the difference be if i got unlimited gigs, but then im worried about the speed again or the line fading.<br> Thank you