False Advertising

In January I took a contract from TelkomSA and I was advised that I would get 10 GB normal data for 6 months to connect to internet as it was advertised, did get 10 GB however I am unable to connect with them and when I was call their call center they put me on hold for a long time then they offer me different advice it's obvious Telkom stuff also do not how this data work...today I went to Gateway Telkom Direct and I was assisted by Shevoon.R and his manager they advised that they have logged the tickets and they will get back to me with 24 to 48hour... I am waiting .... Ref. No. ********** 290