1 reviews | Active since Aug 2016
I have taken a 24 month uncapped adsl contract, this was with the free android tv box. The advert said unlimited streaming with the android lit tv box. A few days ago i noticed that my internet speed was very slow, i called telkom as usual took an hour to get through to an agent, explained my speed was very low and she tells me ive been throtteld as i have used more than a 100 Gigabytes. How can i be throtteled when all that is connected to my router is the android box? I then called again asking for a manager to call me with no reply. I have never downloaded anything of the net just stream kids tube and you tube most of the time and netflix. Yesterday same issue the throteled my speed to 1 mbps i am realy livered and cant even watch movies or you tube any longer as the operator says im on stage 2, this is not loadshedding and is utter ****. Can someone please contact me as i now want out of this contract ASAP. YOU CANNOT SELL A PRODUCT SAYING UNLIMITED STREAMING AND THROTTLE THE SPEED. THIS IS FALSE ADVERTISING AND WILL GO THE LEGAL ROOT AND TAKE TELKOM TO THE CLEANERS IF THIS IS NOT RESOLVED. I have still not recived a called from a manager to date. I will be better off taking a contract elswhere, i really am going to take this big on social media and newspapers as i have the power to. I want out of this contract.... ASAP before i take this further.
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