False Advertising
Falsely advertising a service that they cannot provide, then billing double for a service not being provided. I need to pay for a service I'm not getting, and I can't cancel it, I don't think there is a cancellation department at Telkom. I can't receive the agreement I have entered into either, as sales sends me to accounts, and accounts sends me back to sales...
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Telkom's replyOfficial
05 Jul 2018, 09:44Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply05 Jul 2018, 09:44
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,