PZ
Phumlani Z

1 reviews | Active since Feb 2018

12 Feb 2018, 22:14

False advertising

Telkom mobile had a special of samsung s8 for R579 x 24 plus wireless charger in December. I app**** for the contract and was approved, was told ill get the wireless charger end of January as their out of wireless chargers. I have been calling their customer care and going to the telkom store, now am told about the power bank instead of the wireless charger. I refused to accept the power bank and demanded the wireless charger. Please help what to do about this matter

0
Replies (1)
Telkom
Telkom's reply12 Mar 2018, 13:24
Official

Good day Phumlani,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,