False advertising

I took up a contract with telkom and the deal was the phone come with wireless charger but after I took the contract they then tell me they can't capture the wireless charger so I must come another day to pick it up.after a few days I go check for it they then tell me that that deal was over and that they are no longer giving me the wireless charger but on that day when I was taking the contract it was there and the advert stated that it includes it.the other problem is that I asked to port my number from prepaid to contract it's one week now my number still hasn't been ported over.i now regret dealing with telkom.