False advertising

I walked into Telkom Mobile. Mall of the south branch wanting to upgrade my contract. I asked if they had any tablets and they offered Samsung and IPad which I refused because of affordability. Upon looking around I spotted a Huawei Tablet 8 inch.Live demo on display.which I played around with and told I then asked the consultant(Sbusiso) if he could sell it to me as I was happy to buy it in that state and he told me he was going to ask from his manager. The consultant (Sbusiso) returned saying his manager said that Tablet was not for sale and was on display by mistake. The minute I leave the store they will disconnect it. Why WAS IT ON DISPLAY?????? I asked the consultant (Sbusiso) to call the manager and I speak to them myself and the consultant said "No she will tell you the same thing" How come a manager can not come out and speak to a customer? Even without a customer having requested to see one? What is more important? Running a store from the office or getting to interact with your customers? Sibusiso went the extra mile to source a Huawei 8 inch tablet from thier Keywest branch. Which I was very happy with but to my dismay I was told there was no deal running for the tablet in question at that particular point in time and was to pay cash R2999. What was the purpose of the upgrade then? I then went on to call Telkom customer service ..... Another nightmare. I was to a large extent assisted by a lady named Zoliswa. Sadly my case was left hanging as most of the time she was off and the last time I called I was hugely insulted as the last customer care lady Lwando imp**** that I was taking a chance as the tablet I saw in question was a demo and the reason why it was on display is because that space where the tablet was could not have been left empty. After a heated argument and her reading out a email from her superior to say the tablet that has been sourced from Keywest branch could not be sold to me as it does not have a deal attached to it........ Lwando needs to be taught how to relate with customers as she is very rude and defensive and yet she was clueless of the basis of the story based upon the manner which she was answering me. It's been over a month and I have never heard from Telkom since then.So at Telkom a device that is out of stock gets displayed and is not avaliable for selling to customers, then a consultant at store level sources the device and it STILL DOES NOT GET SOLD TO CUSTOMERS, a decision reached at customer service level. Why because no one of higher rank bothers to follow up on customer grieviances...... Disgusting!!!!!!!!! Sibusiso and Zoliswa thank you for trying to help me. Of the 5 contracts I have with Telkom one by one as they expire I will not renew. I appreciate that you have the most reasonable rates but I'd rather go and pay more at another service provider and get good service.