In the last few days I've been driving around kzn because of telkoms poor customer care s****s. I've contacted several telkom branches where I get reverted back to the call centers who advise me to go into the store. I've been planning on getting my girlfriend a gift for her birthday and I wanted the hauwei p10 with the hauwei fit for R449 a month with 1gig of data.This advert is still on the site but what they don't mention is all the hauwei fit devices are finished yet they still advertise it to get us the buyer to the store. Just so you know I've been to umhanlanga were the customer service was bad and all the consultants were unhelpful and same goes for Pavillion and bluff. I wish I could let the public know instead of wasting they time. Especially when your wife is at work and you doing all the running around with a 2 year old kid.
Good Day leeshenG,
Thank you for taking our call.
This is to confirm that your query has been received, and your details have been forwarded to the store regarding the device you wanted to avoid you going to the store and not getting assistance again.
We really apologise for any inconvenience caused to you.
Regards,
Portia
Telkom Social Media Team
Best regards,
Good Day leeshenG,
Thank you for taking our call.
This is to confirm that your query has been received, and your details have been forwarded to the store regarding the device you wanted to avoid you going to the store and not getting assistance again.
We really apologise for any inconvenience caused to you.
Regards,
Portia
Telkom Social Media Team
Best regards,
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