1 reviews | Active since Jun 2017
FALSE ADVERTISING
<p>I saw there Advert via sms stating that if i purchase a mobile phone from them they will only deduct the sum of R99.00 only ever month from my account.</p> <p>I received my phone which is a HUAWEI E5330 from them ever since ive received it each and every month they are deducting ridiculous amounts from my account.</p> <p>Ive also decided to cancel , ive send them a cancellation letter on 25/01/2017 but Telkom Mobile has not cancelled my contract. I just want them to stop debiting my account.</p> <p> </p> <p> </p>
Good day Matshidiso,
Please note that your contract is not due for cancellation, there will be penalty fee charged for the cancellation to go through.
We have logged your bill dispute query with our Billing Team for further assistance, feedback will follow.
Your case number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Matshidiso,
Please note that your contract is not due for cancellation, there will be penalty fee charged for the cancellation to go through.
We have logged your bill dispute query with our Billing Team for further assistance, feedback will follow.
Your case number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
