False advertising
<p>In February one of the Telkoms call centers called me selling a Wi-Fi device for R149.00 5G day and 10G night, i was informed to also contact them to reduce my spend limit which the sales person didn’t even inform me about the R500 for data usage. Today i just received an invoice with an amount of R798.00; I was just informed that I was misinformed about a deal that was also being promoted/advertised on the Telkom website as well….thi is false advertising. I am going to sue you for false advertising.</p>
Hello amanda-moropa
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Noleen
Telkom Social Media Team.
Best regards,
Hello amanda-moropa
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Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day
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Launa
Telkom Social Media Team
Best regards,
Good day
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,