False adverti*****t

Hi, <br> <br> I logged a complaint here on the 28 Jan'16 (SM193485), 3 Feb (SM196493) and again last week, all I get is their standard response:<br> <br> \Thank you for making contact with us. We apologize for the frustrations you have experienced.<br> <br> This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.<br> <br> Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to [Email Removed]<br> <br> I've emailed and contacted Telkom but even there I'm not getting any help. Last week Noleen Klein called me and promised someone would contact me but till today (7 days later) no one has can someone assist me or do I have to take this a step up by lodging a complaint with Consumer Complaints!?<br> "