1 reviews | Active since Sept 2017
False adverti*****t
Telkom Where to begin... you have false adverti*****ts!!! I got the 500gb night surfer fir R50 and guess what... you guys advertise from 00:00 - 07:00, but your lying!!!!! My 500gb will expire soon and I couldn't even go on the internet, it just says to me Out Of Bundle.... that was 00:45....
How can you advertise this and then its not working....
You do not live up to you word. I am very dissappointed in this, wasted my money just to be played by you...
How do you feel about not living up to your word... playing people for a fool on this deal... You guys dont even deserve any customers if you are advertising lies...
Hi ***,
Thank you for your query,please refer to the info below regarding your complaint.
- The SmartBroadband Wireless service is provided as a fixed wireless broadband service
for use in a fixed location and should a subscriber relocate, Telkom cannot guarantee and be
held liable for lack of network coverage, reliability and throughput outside its specified LTE
coverage areas. - Should a subscriber use his SmartBroadband Wireless service for mobility purposes
Telkom shall not be liable for lack of LTE coverage or throughput outside of its LTE coverage
areas.
The night surfer data works only on Telkom MobileLTE covered area not roaming.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi ***,
Thank you for your query,please refer to the info below regarding your complaint.
- The SmartBroadband Wireless service is provided as a fixed wireless broadband service
for use in a fixed location and should a subscriber relocate, Telkom cannot guarantee and be
held liable for lack of network coverage, reliability and throughput outside its specified LTE
coverage areas. - Should a subscriber use his SmartBroadband Wireless service for mobility purposes
Telkom shall not be liable for lack of LTE coverage or throughput outside of its LTE coverage
areas.
The night surfer data works only on Telkom MobileLTE covered area not roaming.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,