KM
Katija M
1 reviews | Active since Sept 2012
13 May 2015, 19:30
false adsl usage
After my last complaint they said they issue will be resolved n that i should download an external software to monitor my usage .. and so i did according to telkom usage tracker i used 18 gigs of my 20 gig bundle. According to my external network software i have used only 1.14gb please its going on for 5 months now and i know of 3 other people who are having the same issue
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Telkom's replyOfficial
13 May 2015, 20:48Hello katija,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110568.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110568.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply13 May 2015, 20:48
Official
Hello katija,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110568.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110568.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,