Fallen Telkom Pole (Residential)

Some time ago I complained about Telkom's none response to my issue which was reported last year beginning July 2020. I almost gave up on the issue had it not been for Mr. Dumisani Bengu the CCO of Telkom who promptly attended to my issue after hours and believe me the pole in question was removed the following day. I want to thank him for taking this up and ensuring that it gets resolved. I gave Telkom a 3-star rating cause the electric fence is still not repaired. I have been told that the local area manager will take that one up with me. Otherwise, if everything had been done today I would have given Telkom a 5-star rating for my issue. I will write another review once everything has been resolved to share my experience. Thanks to Morgan Paideya and his colleague who came and ensured that the fallen pole is removed.