SC
Sean C

1 reviews | Active since Jul 2011

16 Jan 2017, 21:20

Fallen Telkom pole not getting fixed

<p>Reported a fallen Telkom pole a month ago. Pole is leaning against a damaged wall caused by the pole. If wall gives in, the pole will cause further damage by falling onto the neighbours roof.</p> <p>Fault line makes no provision for this type of report. </p> <p>Come and fix the pole!!!!</p>

0
Replies (4)
Telkom
Telkom's reply17 Jan 2017, 11:42
Official

HI sean5032

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

May we please request to confirm the reference number issued or alternatively the physical address when possible. We will task our team to attend and advise . Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post.

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply17 Jan 2017, 11:42
Official

HI sean5032

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

May we please request to confirm the reference number issued or alternatively the physical address when possible. We will task our team to attend and advise . Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post.

Regards
Keagan
Telkom Social Media Team

Best regards,

SC
Sean C's update20 Jan 2017, 00:46
Reviewer Update

Dear Keagan

Thanks for the prompt response. The operator was not able to provide a reference number.

Address: 20 Langenhoven Street, Randhart, Alberton

Tel: ***

E-mail: ***

SC
Sean C's update02 Feb 2017, 20:36
Reviewer Update

So, received a response via hellopeter on my initial review.

And that was it!!

To date no one has contacted me or came to fix the pole!!!

This is life threatining!!!!!!

get your pole sorted out!!!!!