CG
Carolyn G

1 reviews | Active since Jul 2013

08 Jan 2016, 11:02

**** telkom deals

During the December holidays, I went to gateway in Umhlanga. There was a pop up stand set up with telkom advertised all over it selling unlimited wifi for 599 pm. After an hour of signing all the forms and producing all fica documents, I was told that it would take roughly 5 working days to receive the wifi unlimited router. However roughly 4 weeks later, I am still being told that my order is in process. I have made numerous complaints to telkom and mervyn but still nothing has been done. I was contacted by a lady from telkom who said that the telkom representatives there were not authorized to sell this deal. I can't even believe the lack of professionalism here. Extremely disappointed.

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Replies (1)
Telkom
Telkom's reply08 Jan 2016, 14:00
Official
Hello Carolyn9569,

We apologise for the inconvenience caused.

We will escalate your query for further investigations and revert back with feedback.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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