**** netflix advertising

I've purchased a 50GB LIT Video Once-off Data which cost R 229.

Tried to use the bundle for netflix as per your website promotion and the *180# pop up which specifically says Netflix is supported on the bundle. The bundle has and is still not working. I got a case number on 26 January 2018 and till this day got no feedback.

Now I've been through this motion with Telkom Mobile before with the incorrect information being provided and the situation was prolonged. The worse part was many clients around SA experience the exact issue as per your community site. I fail to see why as the consumer we need to beg the service provider to provide a service it proudly advertises.

Please dont only provide feedback, provide a solution and if need be my money back.