**** ITEMS ON BILL AND NO ONE CAN EXPLAIN THEM!
I cancelled my account on the 5th of September, knowing full well I would have to wait a month for the services to be cancelled and to receive my last bill. This is not the problem, the problem is that now my services have been cut (right on time - how convenient for Telkom) but I have received a bill that is the equivalent of three months of what I normally pay them! On my invoice I can clearly see I have bee billed for my normal services (phone line & ADSL) and then the exact same amounts under the guise of a 'Notification Fee', what is this nonsense? I call in and no one can tell me what those fees are, they can only log a investigation which will take 7 - 10 working days if I'm lucky! How can you do business like this? So now this investigation will only be completed after my due date on the invoice and whats the bet they will hit me with a non-payment fee as well? Bunch of sharks!
