DS
Dewald S

1 reviews | Active since Oct 2014

04 Nov 2015, 08:07

**** advertising

I opened an account at Telkom and purchased a Samsung Galaxy Note 4 for R429 per month just to get my first bill and see they charge me R200 extra for connection stuff that is supposed to be free according to their adverti*****t and R680 for my phone which I dont understand! It is totally unproffesional and unacceptable! To go from R429 tot R880 is crazy some of us actually budget for our stuff! And I am NOT paying that money!! If you work like that you can come and take back the phone and take your service and go give it to people that won't mind BAD service!!

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Replies (1)
Telkom
Telkom's reply04 Nov 2015, 08:59
Official
Hello 12Dewald12,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Billing Team,feedback will be provided.

Your reference number is SM164206

We apologize for any inconvenience caused.

Regards,
Lindani
Telkom Social Media Team
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