1 reviews | Active since Nov 2016

09 Nov 2016, 09:24

Faith Restored!

<p>After struggling with our ADSL line, and having numerous people come to the house and check it out; only to plug in an ipad and say everything was ok; and in all events – this was not the case. After logging yet another complaint, we were lucky enough to get a call from Herman, who works in the Montana area (Pretoria). He came to the house and did not rest till the problem was solved. He did not only pitch up with an ipad, and on the hottest day of the year (29/10/2016) was willing to go in and out of the house till the problem was solved. Herman shared with us that he has been working for Telkom for nearly 30 years now – proving that experience is something money can’t buy! Thank you, Herman, for restoring our faith in Telkom!</p>

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Replies (1)
Telkom
Telkom's reply09 Nov 2016, 15:03
Official

Good day

Thank you for taking the time to give feedback on the positive experience you have had.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Hope you have a great day further!

Regards,
Moenieb.
Telkom Social Media Team.