Failure2 execute a simple instruction,causesHAVOC

I signed up with telkom: a landline, adsl line and data bundle. My line and adsl line was active, yet I was not able to connect wireless-ly. More than 3 weeks later, I was connected. During this time, I had decided to switch my ISP to Mweb. I made the call and was given instructions from Mweb to cancel my data with Telkom. Only to realize that they had actually cancelled my entire line. In the interim, Mweb has activated my data with them and is billing me accordingly. As of today 26.05.2015 I have new landline number, but I still cant connect to the internet. BUT I have received my first invoice from Mweb, although still no service has been provided. I now get told from Mweb that my landline speed does not match my data package. But Im still being billed!!! I need to phone telkom to reconfigure the port. I tried calling them but they say my number had been suspended. I am horrified at telkom - lack of a simple instruction. And Mweb - Billing me for a service I have not yet received. Needless to say, I am still unable to connect to the internet and no one is willing to take the blame and fix this problem.