Failure to transfer service!

<p>I bought a business over in May 2016 and it had telkom fixed lines and mobile line which required transfering of ownership onto my company. Only the fixed lines were transfered and until now, 11 October 2016 the mobile number has not been transfered! I maintained payment of this service even though I could not claim the expense. The service is now blocked due to the previous company's outstanding balance. I have had the branch manager claiming things of out of his hands and now also does not respond to any of my email queries nor give me the reference number to my problem.</p> <p> </p> <p>HOW DOES ONE GET SOMEONE WHO CAN ASSIT YOU IN THIS ORGANISATION WHO CLEARLY DON'T UNDERSTAND CUSTOMER SERVICE?????</p>