1 reviews | Active since Jun 2016

01 Jun 2016, 08:26

Failure to respond

<p>I have been trying for the last four months to change my Telkom service. You are confronted with a call centre that cannot help you; that is directing you to the use of various email addresses to change your service. And nothing is working. At the same time, I need to pay for a service that I am not using.</p>

0
Replies (1)
Telkom
Telkom's reply01 Jun 2016, 21:07
Official

Good day abel-esterhuyse

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***
Please also e-mail us at *** to provide the affected line number along with a brief description of what needs to be changed

Thank you.

Regards,
Moenieb.
Telkom Social Media Team