BZ
Bhekumusa Z
1 reviews | Active since Feb 2018
06 Feb 2018, 15:26
Failure to Refund
Telkom was supposed to refund me In July 2017. Till today I haven't received the money. I have made a numerous attempt to get this resolve, but seemingly, Telkon is not interested in assisting me. So many cases have be logged and closed without communication. I have been treated like am stupid or less of human.
I don't understand if am not of the right race, gender, or ethnic group to get a proper treatment from Telkom. This is more then the amount I was supposed to be refunded, it now about respect and dignity. I can't be the only one making efforts, contacting Telkom. If I was the one owing Telkom, today my credit record would be *****ed and block from accessing credit from any financial provide.
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Replies (2)
Telkom's replyOfficial
02 Mar 2018, 11:40Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply02 Mar 2018, 11:40
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
BZ
Bhekumusa Z's updateReviewer Update
14 Mar 2018, 15:2812 Days later, Still no communication. Is it because of the lack of consequence that why Telkom is playing hid and seek? This is really disgusting. I am really treated like a lower class citizen. Now I have tried through all the means available to get telkom to resolve this issue. I guess it time to look for external avenues to follow. .
BZ
Bhekumusa Z's update14 Mar 2018, 15:28
Reviewer Update
12 Days later, Still no communication. Is it because of the lack of consequence that why Telkom is playing hid and seek? This is really disgusting. I am really treated like a lower class citizen. Now I have tried through all the means available to get telkom to resolve this issue. I guess it time to look for external avenues to follow. .