FAILURE TO PROVIDE SERVICE AS AGREED

A system error occurred where Telkom stopped providing data as agreed on a monthly bases.We have been at the Alberton branch, emailed Telkom, spoke to their Call center - basically begging AND PLEADING for service - no assistance received, total lack of service combined with bad attitudes from certain individuals.We have Stopped payment and the way Telkom responded was by suspending the service which was non - existing in any event. Only receiving monthly bills which will not be paid. Absolute useless and infiltrated with arrogance and incompetence.Case number ***9