Failure to provide service

<p>Call made to billings as information on my bill is incorrect. Ref: Vuio Kszi 13/05/2017</p> <p> </p> <p>Rep failed to update incorrect details on my bill and was unable to advise what the normal cost for my conrtact is. Billings who sent the bill cannot explain the bill?</p> <p> </p> <p>Once again in typical telkom fasion the buck was passed and billings refused to assist. I was asked to contact the sales department. I have been on the line waiting for a rep to answer for 23 minutes and still waiting.</p>