Failure to move ADSL/Phone line

i logged a call on the 28th of December for telkom to move my line. on the 7th they close the call. all that they did was cancel my line from the previous residence i stayed at and failed to install an ADSL/phone line at the new premisis. they failed to move the line and i did not receive ANY communications whatsoever.<br> <br> on the 11th i had to log another call with Telkom to install the line. Their failure did not add any priority to installing the new line. Since then i have received ZERO communications from Telkom on my call. i am constantly having to call them and they tell me they will send me feedback on my call via sms etc (like they used to in the past). <br> To this day i have heard absolutely NOTHING about my line and i am required to use my ADSL line for business purposes as well as personal. due to their incompetence i am now left with a house, no phone, no ADSL. no connectivity except for an unpatched phone that gives me a busy tone (inactive).<br> <br> Telkom are becoming worse and worse. ZERO idea on customer satisfaction... I am YET to speak to someone at telkom that can DELIVER. i am paying for a line that i do not have. Paying for ADSL data i cannot use..<br> <br> #worstserviceever