Failure to keep to their word,Dissatisfied service

As per my previous report on Hello Peter, Telkom still has nt met my demands... I filled in my application on the 21/11/2015 for a P8 Lite on a SmartPlan Essential contract. Due to the reason that Telkom did not have stock I waited for a period of time and was contacted by Shaun on the [06/01/2016] who informed that stock came in. I went in the Store on the 09/01/2016 as was made aware that their systems was down and that they could not capture it on their side so they could not give me the phone and was told to come in the next day. As told I went in on the 10/01/2016 and was told that their systems was still not working as they could not find the deal. The Lady at the Store{Leanne} stated that she will try and let me no. I phoned Shaun from Telkom on the 11/01/2016 as I did not receive any feedback and he made me aware that the deal I wanted \SmartPlan Essential"was no longer on their system and dat I have to Choose a different deal. This is ******** and Nonsense I gave in my order in November 2015"