PC
Patrick C

1 reviews | Active since Jan 2016

25 Jan 2016, 10:51

Failure to install home ADSL line continues

Following original complaint on this website regarding order no *** I was contacted by Telkom and installation arranged for Saturday 23/01. Technicians finally arrived around 1 pm and started with installation running a cable from the 'telephone pole' to my house.<br> They then tell me they cannot finish the installation due to problems with the 'underground cable'. They left without completing the installation. They also damaged my electric fence during the installation and left without telling me.<br> Almost 1 month later and 4 separate appointments and Telkom has still not finished the installation of a simple ADSL line.<br> Clearly they are not in a hurry to sign up new customers / business.<br> I want the whole contract cancelled. I will rather go with another supplier who provides customer service and wants my business.<br>

0
Replies (1)
Telkom
Telkom's reply25 Jan 2016, 13:15
Official
Hello Pc38,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Regards
Wesley
Telkom Social Media Team