Failure to Install an ADSL Line

<p>We app**** for a telkom ADSL line almost a month ago. To date, no installation has taken place. The excuse we keep on getting is that there are no routers available.</p> <p>Every time we contact customer care, they tell us that according to their system, there are no routers in stock and they send us back to the store where we app**** only for them to send an email to the technician with no feedback whatsoever. It has become a cycle where we, the customer, have to run around following up on a product which we will be paying for and yet no answers, no ETA for the installation and NO SERVICE AT ALL.</p> <p> </p> <p>Telkom, maybe now you will escalate my query????</p> <p> </p>