Failure to Install a Telkom Line at My Residence

My name is Byron Gamildien and I reside at Highveld Park Witbank Mpumalanga. On the 30 June 2015 I app**** telephonically (10210) to Telkom to install a telephone line at my residence. I was informed via sms text that the installation will take place on the 06/07/2015. It did not. I received an sms text that the installation will take place on the 10/07/2015. It did not. I received a text that the installation will take place on the 16/07/2015. It did not. I received a text that the installation will take place on the 22/07/205. It did not. I have called the Telkom help line on numerous occasions and have been assured that the installation will take place. The problem has been escalated numerous times. Reference numbers ***A & ***A. I spoke to Sig and Stanley. I spoke to Amanda on the 24/07/2015 Ref. no. ***A. I then spoke to her supervisor Lebo Rahlodo who could not give me a reason for the line not being installed. <br> <br> I have been promised on numerous occasions that the technical dept. at Telkom will contact me to give me a reason as to why it is taking so long to install a telephone line at my residence. This is really frustrating as I would like to install an