TM
Tommy M
1 reviews | Active since Sept 2015
30 Sept 2015, 14:29
Failure to inspect/repair a faulty line
On Saturday 19 September I made use of the SMS facility to report a fault. Our phone line is dead and as a result we have no internet access either. Shortly thereafter I received an SMS from Telkom informing me that my fault had been logged and I was given a reference number
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Replies (1)
Telkom's replyOfficial
30 Sept 2015, 15:31Hello Tommy86,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150827
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150827
Regards
Luleka
Telkom Social Media Team
Telkom's reply30 Sept 2015, 15:31
Official
Hello Tommy86,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150827
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150827
Regards
Luleka
Telkom Social Media Team