PN
Phinah N

1 reviews | Active since Aug 2013

17 Jun 2015, 17:25

FAILURE TO DELIVER

We have being battling with the phone since April whereby we ask telkom to move our lines it was a problem , we ask for additional phones then we received crossed lines , we ask for switchboard we received switch of working lines , we asked for another additional lines we get very *********** technician who disturbs and made Eskom cable to not work anymore . What a Honorable services whereby we running a business without lines that are not working properly , Telkom send more than 6 technician to us whereby every technician come with his own story and recommendation that are very misleading. Anyone with a new business don't fall into the telkom trap as lines are not working properly and they damages the Eskom cables for power

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Replies (1)
Telkom
Telkom's reply17 Jun 2015, 17:35
Official
Hello Phinah Nana,

Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.

Your social media reference number is SM118635.

Regards,
Joshua Mnisi
Telkom Social Media Team